Here to help.
Something not working, or not sure how a bit of Doggolos is meant to go? Email us and a person replies.
support@doggolos.app
Say which phone you're on and what you saw, and we'll get there faster.
What we can help with
- Signing in, creating an account, or a code that hasn't arrived.
- Deleting your account, or a question about your data. Our privacy policy says what we keep and why.
- Something that looks wrong, or a bug. Tell us what you did and what you saw.
- Anything else about Doggolos. If we can't help, we'll say so and point you somewhere that can.
Common questions
The short answers are here. If yours isn't, email us.
The code email hasn't arrived
Look in your spam folder, then tap Resend code (it waits a minute between sends). Still nothing? Email us.
I've forgotten my password
On the sign-in screen, tap Forgot password. We email you a code, then you choose a new password.
Signing out
More, then Sign out. It signs out this phone only.
Deleting my account
Use the Delete your account page on this website. It takes an email and a code.
Paws for a second
Doggolos isn't veterinary advice.
It's meant to give hints about what to ask your vet, and to keep what your vet said. It never suggests a dose or a product. If you're worried about your dog, ring your vet.